How to Recharge and Manage your Airtel Malawi Home Broadband

By admin September 28, 2021 TELECOMS 0 Comments

How to Recharge and Manage your Airtel Malawi Home Broadband

This article has been properly researched and published by the Studyinmalawi.com team. This is every information you need to know before you subscribe to the Airtel Malawi Home broadband. Here is How to Recharge and Manage your Airtel Malawi Home Broadband.

Why Home Broadband?

• To provide affordable data connectivity in Malawi

• To give Malawians an opportunity to connect to high speed 4G network which is available everywhere where there Airtel tower in Malawi

• To position Airtel as the Home internet service provider of choice

How can I access Airtel Malawi Home broadband offer?

HomeNet bundles will only be accessed on Airtel Smartbox and subscribers will be on a special service class. Provided hereunder are the offer details

What is the Airtel Smart BOX?

• This is a 4G enabled internet connection equipment for home and office use

• The package contents include Outdoor Unit (ODU) antenna with SIM card slot; in-door Wi-Fi router, power adapter for the in-door router, Ethernet cable, SIM Card, and User manual.

Benefits of having the Airtel Malawi Smart box?

• comes with 100GB free bundle valid for 30 days

• Connects up to 32 devices

• The ODU CPE is self-water & dust resistant

• It is ideal for binge watching, live streaming, online gaming and large downloads for movies, TV series, live sports and news

• It gives better signal thereby giving better user experience compared to stand alone indoor routers

• free installation for the equipment

How to connect your Airtel Smart box to other Devices?

• Ensure the indoor router is connected to a power source and it is switched on

• Switch on Wi-Fi on the device(s) that you want to connect to the Wi-Fi Device and look for the Wi-Fi name (e.g. LTE Router)

• Connect your laptop or desktop, tablet, iPad or any smartphone by clicking on the Wi-Fi name on your device.

• Enter Wi-Fi Key (password) mentioned earlier

How to Access our Airtel Malawi Smart box Dashboard?

• Connect to the ODU CPE correctly

• Open any web browser, punch in IP address 192.168.1.1 and press enter

• Enter the user name and password, which are printed on the back of the indoor router

How to Change your Airtel Malawi Smart box name and Password by yourself?

Connect to the ODU CPE correctly

• Open any web browser, punch in IP address 192.168.1.1 and press enter

• In the general settings area, set the Wi-Fi enable or enable Wi-Fi with the Wi-Fi button

• In the setting area, change the SSID (Device name) and password to the desired ones

• Click submit to save the settings

Home Broadband Alternate Number?

a. What is an Alternate Number?

• This is a customer’s number other than the one which is being used in the Smartbox (Home Broadband Device) like ODU or MiFi.

• Customer must ensure that this number is used in a mobile phone which is able to receive messages and also able to use USSD

• It is a must for a customer to register an alternate number for the bundle function

b. Why register an Alternate number?

• The alternate number will have three key uses:

i. To receive bundle usage notifications

ii To purchase bundles for the number in the ODU /MiFi 3) To check balance for the number in the ODU /MiFi

How to Register an Alternate number?

Using the mobile phone number you want to register as Alternate number:

• Dial *301#

• Select Home Broadband

• Select register Alternate number

• Enter phone number being used in Home Broadband Device

• Confirm number

• You will receive confirmation message of registration

G. How to redeem the free HomeNet Device Bundle?

Ensure the SIM card to be placed in the ODU is duly registered. Using the Alternate number or any mobile number:

• Dial *301#

• Select Internet bundles

• Select Home Broadband

• Select Redeem Free Bundle

• Enter device (ODU) IMEI

• Entre phone number which will be used or is already in the ODU

• Confirm intention to redeem free bundle

• Your will receive a transaction confirmation message

This service will also be accessed on the Airtel self-care portal on the following address: https://www.airtel.mw/home-broadband/

H. How to buy HomeNet Bundle?

Using a mobile phone to buy bundles for a number which is in an ODU:

• Dial *301#

• Select Internet bundles

• Select Home Broadband

• Select HomeNet Gifting

• Select the bundle of choice

• Enter number you want to buy bundle for

• Confirm selected bundle

• Your will receive a transaction confirmation message

HomeNet Bundles will also be bought through the Airtel self-care portal on the following address: https://www.airtel.mw/home-broadband/

How to check HomeNet Bundle Balance?

a. Dial *301#

b. Select Internet Bundles

c. Select Home Broadband

d. Select Balance check for other number

e. Enter phone number

f. Confirm number you want to check balance for

g. You will receive an SMS with balance details

This service can also be accessed on the self-care portal.

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